( Training Mode )

Welcome to
Singapore Edition © 2006-2018 Merimen
Tel: +65-6224 0010, Fax: +65-6224 0030
Reminder for Authorized Workshops and Law Firms

GIARMC will be implementing a NRIC authentication feature on 9 Jan 2018.

Users will be required to enter the NRIC/Identification during the login process, and will be able to proceed as normal to the GIARMC system if the NRIC/Identification matches with GIARMC records. Please contact sg-support@merimen.com to submit the required documents else all user ids without NRIC/Identification in system will not be allowed to access GIARMC modules.
Reminder for ARC and/or Authorized Workshop

Authorized Workshops and/or Approved Reporting Centres of GIA members are reminded to pursue Third Party claims directly with the Third Party Insurer.

If you are unable to resolve disputes on liability with the Third Party Insurers, please submit the case for adjudication under GIA’s Dispute Resolution Mechanism.
This login is for training purposes only. Do not use this database to create real cases, instead, click on Live Mode to access the main database.
Please note that the data in Training Mode is not accurate or up-to-date, and cases are periodically purged.

GIARMC Accident Notification Portal
Portal site: www.giarmc.org.sg/accidentnotification

Announcement of Change in Company Address
Please note that with effect from 1st April 2013, Merimen Technologies (S) Pte Ltd and GIARMC will move to a new location to serve you better.
Our new address is :
10 Anson Road
#06-16 International Plaza
Singapore 079903
Tel : +65 6224 0010
Fax : +65 6224 0030
To facilitate this move, our current office will be closed at 12pm on 28th March 2013. We will resume operations on 1st April 2013 at our new address.
Please update your records so as to forward all correspondence to the new address from 1st April 2013.
Thank you.

Our office will close early at 4.30 p.m. on Friday 30.11.2012 for a company function.
We will reopen for business at 8.45 a.m. on Monday 03.12.2012.  
Thank you.

Announcement from General Insurance Association of Singapore

To all Approved Reporting Centres (ARCs)

With effect from 1st August 2012, the following changes will be made to the GIARMC Accident Reporting system :

  1. Email address of the driver will be made compulsory.
  2. A new compulsory question 'Does the Driver Own Any Other Vehicle?' will be shown. If the answer to this question is 'Yes', it will then be compulsory to key in 'Vehicle Registration Number of Driver's Own Vehicle' and 'Insurance Company of Driver's Own Vehicle'.
  3. A new compulsory question 'Was any foreign vehicle involved in this accident?' will be shown.

Thank you.

Announcement from General Insurance Association of Singapore



To All Members,


We are pleased to inform members that the BOLA Centralised Online system has gone “live” on 1 May 2012.
Members should start using the BOLA system for claims where date of accident is on or after 1 May 2012.
Thank you.

GST Registration of Merimen Technologies (S) Pte Ltd

Please be advised that Merimen Technologies (S) Pte Ltd will be a GST registered company with effect from 17th February 2012. Our GST Registration Number is 200706671H.


We look forward to your continued support.


Thank you.

Inclusion of Cloud Computing in the Productivity and Innovation Credit Scheme

We would also like to bring to your attention that the Infocomm Development Authority of Singapore (IDA) recently announced in October 2011 that cloud computing will now be included in the Productivity and Innovation Credit Scheme, which allows businesses up to 400% or up to $400,000 of qualifying expenditure.


Responding to our queries, IRAS has indicated that Merimen's online eClaims and ePolicy services can be classified as cloud computing. As such, please check with you tax agent for more details on the applicable deductions. More information can be obtained from http://www.iras.gov.sg/irashome/PIcredit.aspx#Summary_of_Deductions/Allowances_on_Investment_Activities


Thank You


Announcement from MSIG Insurance (Singapore) Pte Ltd


We are very pleased to share with you that the MS&AD Insurance Group (MS&AD) was named ‘General Insurance Company of the Year’ at 2011 Asia Insurance Industry Awards, in recognition of its professional standards, quality of service provided to customers throughout the Asian region, and solid financial performance.


Mr Atsushi Yagi, Chairman of MSIG Holdings (Asia) Pte Ltd) received the award on the Group’s behalf at a ceremony held in Singapore on 31 October 2011.  MSIG Holdings (Asia) is a member of the MS&AD Insurance Group


The annual awards were jointly organised by Asia Insurance Review and The Review Worldwide Reinsurance magazines.


This award is an honour as it is the highest recognition of the Group’s commitment to the general insurance business in Asia.


In 2009, MSIG Holdings (Asia) received the ‘Corporate Social Responsibility Award’ at the same Asia Insurance Industry Awards. The award recognised MSIG’s social responsibility efforts at giving something back to the societies in the markets that the company operates in, which is consistent with the Group’s core business and values.


We would like to take this opportunity to thank you once again for your continued support.  This award would not have been possible without strategic partners and customers like you.  We value your partnership, which is the building block for our mutual success and growth for the future.



Upgrade Browser Security Setting


We are strengthening our internet security to ensure a more secured environment for all GIARMC and Merimen Users. This requires users to upgrade their browser security setting with effect from 1st July 2011. We recommend users to upgrade to Internet Explorer version 7 and above, to ensure an uninterrupted access to the GIARMC and Merimen websites.


Please ensure the SSL V3.0 setting is enabled for your Microsoft Internet Explorer :

1. Open a browser and click "Tools" from the top menu.

2. Select "Internet Options" and click the "Advance" tab.

3. Look for "Use SSL 3.0" entry and ensure it is checked.

4. If not, check "Use SSL 3.0" and click on "Apply".


Thank you.




We wish to inform you of an important change in procedures concerning the repair of motor vehicles involved in an accident.


From 1 May 2011, motorists making property damage claims to their vehicles must now give the potential defendants (i.e. the owner/s of the other vehicle/s involved in the motor accident) or their insurers an opportunity to inspect the damages to the vehicle, prior to the commencement of repairs.  The potential defendant’s insurers, upon receipt of notification on the location of the damaged vehicle, will conduct a pre-repair inspection on the damaged vehicle within 2 working days from the time of notification, excluding Saturdays, Sundays and public holidays.


If the potential defendant’s insurer has however, waived the requirement for the pre-repair inspection, the claimants may proceed with the repairs.  Under the Sub Courts Protocol, the potential defendant or his insurer will also have to compensate the claimant for loss of use of the vehicle for the period of the pre-repair inspection.


We also wish to highlight that claimants who proceed to repair their vehicles without first notifying the potential defendant or without allowing the pre-repair inspection to be carried out, may find that the Courts can impose sanctions as to costs on the claimants.


This pre-inspection requirement has been mandated by the Sub Courts under the Pre-action Protocol for Non-Injury Motor Accident Cases.  It is also a key recommendation of the Motor Insurance Task Force, which is co-chaired by the Presidents of CASE and AA Singapore.


We therefore seek your understanding and cooperation to observe this new change so as not to prejudice your claim against third parties.


If you have further queries, please contact your insurance company.